Privacy notice
This notice explains how Nexcredit Capital collects, uses, shares and protects personal information when you use our website, apply for services or maintain a banking relationship with us.
Our commitments
We may collect identification and contact details, nationality and tax residency, employment and financial information, account and transaction records, source-of-funds information, communications, device data and documents required for due diligence. We receive information from you, your use of our services and permitted third parties such as payment participants, verification providers and public registers.
We use personal information to assess applications, open and administer accounts, execute payments, provide cards and other requested services, verify identity, prevent fraud, manage risk, meet legal and regulatory obligations, respond to enquiries, protect our systems and improve our services.
Depending on the service and applicable law, processing may be necessary to perform a contract, take steps at your request, comply with legal obligations, protect legitimate interests, prevent fraud or act with your consent. Where consent applies, you may withdraw it without affecting earlier lawful processing.
We may share information with payment networks, correspondent banks, service providers, professional advisers, insurers, credit and fraud-prevention agencies, regulators, courts, law-enforcement bodies and members of the Nexcredit group where permitted. We do not sell personal information.
Banking services may require information to be processed outside your country. Where required, we use appropriate safeguards such as approved contractual protections, adequacy decisions or other lawful transfer mechanisms. Details of relevant safeguards are available from clientservice@nexcreditcapital.com.
We retain information for as long as needed to provide services, meet legal and regulatory requirements, resolve disputes and protect legitimate interests. Retention periods vary by record type and jurisdiction. We use organizational and technical measures designed to protect information against unauthorized access, loss, alteration or disclosure.
Subject to applicable law, you may request access, correction, deletion, restriction, portability or objection, and may withdraw consent. Some rights may be limited by banking, anti-money-laundering, recordkeeping or legal requirements. Submit requests to clientservice@nexcreditcapital.com.
We use necessary technologies to operate and secure this website. With your permission where required, we may use optional analytics or preference technologies. Our cookie controls describe each category, purpose and duration.
Contact our privacy team at clientservice@nexcreditcapital.com, [TELEPHONE] or P.O. Box 30239, Grand Cayman KY1-1201, Cayman Islands. You may also have the right to complain to the Office of the Ombudsman, the Cayman Islands supervisory authority for data protection.